Slack Overview
Slack is a team-collaboration and messaging platform for Windows, macOS, and Linux, designed to organize workplace communication into channels by topic, project, or team. It combines persistent chat, threaded replies, direct messages, voice and video huddles, and file sharing with a deep library of integrations and a workflow builder that connects Slack to other tools and automates routine tasks. A freemium model offers core messaging for free, with paid plans adding longer message history, more integrations, and administration controls. The desktop app installs the full client and works on a machine without an internet connection during setup, though using Slack requires connectivity. Apps and custom slash commands extend it further, connecting Slack to the tools a team already uses every day. This page links straight to Salesforce's official Slack source.